WELL...WHERE DOES ANYONE START? WHEN YOU WALK IN THE ONLY TIME THESE 'PEOPLE' ARE NICE (NOT ALL BUT @ LEAST 85%) IS WHEN THEY WANT TO SELL...OR TRY TO SELL YOU SOMETHING. I UNDERSTAND...EVERYONE NEEDS TO MAKE MONEY TO SURVIVE..& THATS FINE.....BUT WHEN YOU PAY FOR SERVICES YOU CAN NEVER USE OR THE LASER HAIR REMOVAL ISNT REMOVING HAIR OR I SHOULD SAY LEAVING HAIR....& I/WE ARE DOING EVERYTHING THEY SAY....NO TANNING 2 WEEKS BEFORE/AFTER....WE ARE THINKING ....HMMMM...MAYBE A RIP OFF? + WHEN YOU MAKE PAYMENTS...& THEN THEY SAY YOU OWE/ACCOUNT FROZE? HMMM...WHO IS RUNNING THIS PLACE? OR AN EXAMPLE...CREDIT CARD BEING CHARGED $HUNDREDS$ OF $$$ & YOU DID NOT PURCHASE? & THEN WAIT @ LEAST &DAYS FOR THEM TO CALL/ACCEPT PHONE CALLS FROM BANK..........***! YES A RIPP OFF!!