11 May, 2018 → by ClaimboUser523049
Wrong size pilot jacket

I ordered a Pilot Jacket XLG. I received a Pilot Jacket XXXL that was to small. I believe this was for a large child size. I contacted Affinity via email requesting them how can I return this for an exchange to the adult size XLG. Email came back stating to ship it back to where it came from and that I would have to pay for the cost of shipping. If the mistake was on the company if feel the company should be sending me a prepaid package so I could return the item. I check Fed Ex $200+ for shipping back. USPS $85 to ship back. I only paid $85 for this jacket. Not pleased with this company. I will never purchase an item from them again.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Affinity Find you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.