Wrong product received, poor communication

/ 11 reviews

1 Jan, 2018 → by ClaimboUser664416

Placed order on 8/2. Requested assistance 8/2. To date no reply. Wrong order received 8/17. No responses to email, Facebook messages, voice mail, online customer contact form, etc. until I filed complaint with BBB. 9/7 promised to expedite order to cousin currently visiting in Israel and refund expense of mailing back wrong order. As of today (9/18): no replies for updates, no correct order, no refund of shipping costs. Complaint filed with Better Business Bureau: http://nebraska.app.bbb.org

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World of Judaica - Other Reviews

》 ordered and paid, item never delivered

》 Wrong product received, poor communication

》 Received a broken item

》 non-receipt of items purchased

》 They didn’t confirm your order and didn’t send it

》 The seller provided defective stuff, but he refused to change it

》 Sent wrong order and won’t honor refund

》 I have not received products ordered or been able to contact company

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