4 Jun, 2020 → by ClaimboUser216919
Wrong item sent twice

1

Thanks to Pissedconsumer.com was able to get a telephone number to customer service at Overstock that wasnt listed on their website. They actually answered. The customer service number listed on their website wasnt being answered. I have been dealing with Overstock for over 3 weeks trying to get an issue resolved. I ordered a rug and the dimensions on the website were not the same as the rug a received. I tried to tell them their dimensions were listed wrong but they had a hard believing they could make a mistake like that. Overstock said theyve must have shipped the wrong size so they shipped another rug (with the same item number)and it was wrong also. The dimensions were entered wrong on website. But after 3.5 weeks of trying to correspond with them through text and email which was a failure I finally was able to get a refund after demanding to speak to a supervisor. Thanks for listing a telephone number thats not listed on their website!!! Wonder why its not listed on Overstocks website?
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