I ordered a router and received the wrong item in a plain brown box. I was directed to return the item, get a refund, then order the item again. Then i received the same wrong item again. I sent a messages to them that i was receiving the wrong item. I never received a response. I contacted Walmart several times on them. Finally the last time i called Wallmart i was put through to them and they gave me a story that i chose the wrong item to order because the one i ordered was "frustration free packaging". He then wanted to send a link so i could order the right one. I said since we are on the phone you can direct me there now. Just as we almost got to the location the person hung up on me. Do not buy from this company.