17 Jun, 2019 → by ClaimboUser518339
wrong information sent to etihad credit bureau/not trained staff at shaham branch/ lack of interest to assist customer from the manager
1
Iam not eligible to take out any facility due to wrong information sent to the Credit Bureau from FAB . The Credit Bureau has already confirmed the mistake is from FAB. I have visited the branch 3 times last week (Shahama Branch) tay have taken no steps to amend this. I have been a customer in this bank for over 9 years and have never missed my payments due. Iam in need to take a loan urgently and due to FABs mistake Iam not able to do so. What is even worse FAB makes no effort to amend this I have sent emails to atyourservice-nbad no response I visited the branch and was promised they will take action and contact me but they have not done so. I do not know where else to go to receive some assistance on this and Iam furious at this point at the the customer service FAB provides.