21 Oct, 2020 → by ClaimboUser326312
Wrong company charges

1

On 10th of August 2020 I arrived in Albuquerque, NM. At the airport I went to Alamo rental place where I had to pick up a rental car Nissan Versa. Alamo refused to give me a rental car because they required a credit card. I have debit only. Therefore insurance company had to cancel their services for this rental car. The clerk at the airport Alamo office convinced me that she will cancel all charges including car insurance charges for this vehicle. And they never did. Booking group which was insurance provider at that time refused to return me my money stating that this is not their problem. Awful company. User's recommendation: Never ever use their services!
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