I ordered a floral basket bouquet for 59.99 then upgraded to the delux version for 69.99. I ordered from a picture online so I would know exactly what I was sending to my mother-in-laws funeral. Instead they sent a plant in a dish. Not to mention it was extremely sparse. How embarrassing!!! I would rather have sent nothing to my son's grandmother rather than this office desk ornament. They offered me a 25% discount. What!!! I told them it's not the money, I want the name of the florist they used. They would not give it to me. Please do not make the same mistake go through your local florist yourself at least then you have some recourse. Terrible!!!