Contact information: TIKONA DIGITAL NETWORK India tikona.in Dear Sir /Madam, My Name Is : Priyanka Gupta Cust ID : [protected] I Request you to please refund my cash & take back your line I have purchased the monthly 849 plan and paid 3months advance. The supposedly speed I should get is 1mbps secondary speed which is promised by engineer who came to my doorstep. I understand the contention ratio but I'm getting 200 Kbps which is far far below from my imagination in this internet age. I have complained thousand times in tikona but they refuse to do anything even they do not acknowledge. They keep transferring my calls to tech dept and back to customer care and keep blaming each other. But every day i have to do complain regarding this speed issue that its running below 200 to 156 kbps speed instead of 1 Mbps all the time not even for an hour. please return my money & take back your line. otherwise i have to go for consumer court & complaint to telecom regulatory govt dept . Thank You Priyanka Gupta -- Thanks, ____________________________________________________________ Priyanka Gupta| Software Engineer | CGI | Bangalore, India