30 Nov, 2018 → by ClaimboUser373480
WORST SHIPPING SERVICE EVER!!

1

I'm going through a completely UNEXEPTABLE shipping experience which is still ongoing. My delivery was supposed to arrive 4 days ago and I kept getting updates by text saying it will arrive that day. It still hasn't arrived! I called customer service 10 times by now and they kept telling me it will be here today (they're just as good as the automated updates I receive). Nobody can tell me what's going on. 2 days ago the best answer I could get was the delivery driver cancelled my delivery because HIS WORKLOAD WAS TO MUCH FOR HIM...what!!? What kind of service is that? It's November 30th if the holidays were to much to Handel then divide the workload? This is beyond unbelievable, unexeptable and completley unprofessional! I paid extra to have this delivery here 4 days ago and this is the treatment I get for that. I spoke with managers, call center agents and now this is my last resort. I have no idea what to do, they won't give me any information of value. I even called London, Ontario third party service they hire as a warehouse and they don't give out any information either! Why even bother? This will be the very last time I use DHL!!!!
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