I got an e-mail telling me I earned a free 8sandwich. I didn't want to cook and thought it a good time to cash that coupon. After 20 min online, and nowhere to mention my freebie, I said forget it I'll just pay for it! I the store on Joyner Way in Eden Prairie, MN ONLY to have another horrible experience. I already have an account with Jimmy Johns, the kid still wanted all my Information even though I was picking it up...put me on hold 2 more long times, until I hung up! NEVER AGAIN! User's recommendation: Go to the location in Chanhassen!!!