4 May, 2013 → by ClaimboUser991462
Worst of the worst
I bought an awntech awning with a hand crank and it was almost impossible to close. I then ordered a motor for it from awntech. It came with parts missing. When I called to complain they accused me of loosing the part. They are the worst company I ever saw. Their prices are higher then Sunsetter and do not compare to the quality and service of Sunsetter. Awnings are made to be installed outside and their hardware is not made of stainless steel and therefor rust out very quickly. their gear box comes with no grease so they are extremely hard to operate. Do not buy one.