2 Jun, 2020 → by ClaimboUser396668
Worst experience I have received from manager
1
My client and I walked to get h a haircut she refused to take walk in even her chairs were empty. We drove from Columbus state and now we have to go back. She claimed she had an appointment at 5pm but I stood outside for over 30minutes and no one came in to get hair cut from 5pm. I asked for manager and she said she was a manager. She refused to give the regional managers email. I had never experienced something like this especially with Covid19 going. She wasnt professional or knew how to communicate with customers. Literally I understand its end of the day but if she is manager she is hurting your business and reputation for this company. I will never come back and I wont recommend anyone to get their haircut from here. I will also go on google and make sure people who review this location will know what I have experienced. I cant believe I had to stand outside to observe that she was lying about her scheduled appointments not only one but two slots was open that she could have took my client in. Very disappointed and shocked a manager would do this. User's recommendation: Not to waste their time at your location.