Very shady business dealings through and through. Unbelievably unprofessional. They fraudulantly billed us, and after we gave 30 day notice to cancel our service they disconnected our phones 2 hours after the office closed on a Friday...even though we were paid up for the following month. They refuse to reply to our emails (but we can tell that they are being read). Had to file complaints with BBB and the Attorneys General Office in IL. Just found today that they charged my Amex after we cancelled our policy and after we specifically told them not to charge any longer. My advice to anyone is STAY AWAY.