12 Aug, 2020 → by ClaimboUser485823
Worst Dealership Experience
2
I will never buy or lease an Audi again, and here is why. I liked the car, but the dealership experience was absolutely horrific: 1. Never ever go of servicing your car at Audi Richfield Minnesota. The car service bill came out to be over a 800 dollars. When I asked what is included in the services, they showed me line items on the invoice without he price next to each item serviced. They sales guy said it is all included in the service and we really cannot break it down. When I asked him to print me a copy of the invoice with the details, he hesitated and didn't print the detailed invoice. 2.When signing the lease agreement, they didn't mention any displacement charges on the car, but when I returned the car, they put those charges in the invoice. So beware of hidden fees and charges when dealing with Audi dealerships. 3. The Support call wait time is above 40 minutes. User's recommendation: Don't buy or lease Audi when living in Minneapolis.