13 Aug, 2021 → by ClaimboUser844424
Worst customer service, unprofessional staff in ocbc

1

We have a very bad exp with OCBC. Be very careful when dealing with this local bank when comes to investment products. Do not rely upon whatapp reply from their staff because they will taichi around when the actual agreement very different from wat their financial consultant committed and promise. Their admin & tech support reminded of dinosaur time when things r very inefficient - repeated app forms need to refill and online, mobile apps hanged when fund transfer & transaction activity. Feedback is useless when each dept head will ask u to repeat the problems and offer different solution that ends up confusion, time wasting but problems remain My advice to public is dont support OCBC. It is also voted the "the worst company to work for in Jobstreet and Glassdoor
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