10 Jun, 2019 → by ClaimboUser515560
Worst customer service!! Never replies calls. Their customer service ends at car purchase..!!

1

Update by user Jun 10, 2019 I paid high price for the car as it had navigation. But when I put their own address it won’t come up..Then 2 nd day when I brought this back to them the sales manager Freeman said that I can take it to any Toyota dealer and they would update it free or just bring back to us as the service staff had left. It was around 6 pm. Other dealers refused to honor their promise. When I brought it back to them on 06/10/19 the service guy tells me I have to pay more update!, He just took it to the service & gave it back saying it’s updated. But it was a lie. When I put the address it still does not come up.!! Original review posted by user Jun 10, 2019 I bought a used 2016 Sienna , they put all new tyres in 2 days 2 of my rear tyres were flat. I called & left many messages on sales , service, managers, including the general manager ..nobody called back..!! They will rip you off in interest rates.. never finance with them. Never buy their warranties... They will not honor them. Their customer service ends once you are out of their place ..!,,
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Elgin Toyota you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.