9 Jan, 2018 → by ClaimboUser49506
Worst Customer Service and Buying Experiance Ever!!!

1

My husband and I decided to full time for 6 months while we saved up money to build a house. We looked for a camper for a long time and finally found what we wanted at Dodd RV. We set it up with Dodd RV to have it delivered to our land weeks before we were to move out of the house we were renting. They kept delaying the time and when we would call them no one could give us a firm answer as to when they would deliver the camper. It was coming down to the time we HAD to be out of the house we were renting. We finally got them to deliver it 3 days before we had to be out. We needed it to be put on a very small hill for us to be able to hook it up to sewage and electricity. The driver would not do it and said he was told by Dodd RV to just drop it off and not put it on the hill. We spent two nights in the Camper and the first rain happened. It flooded in the camper like a waterfall!! We discovered a really bad patch job was done. They sold us a leaking camper and tried to patch it up hoping we would not complain. We complained and after much haggling, they decided they would fix it. It took them 3 weeks to fix this. All the while we had to stay with family. After they fixed it we set up another time to have it delivered. They did not meet that time it took two more dates before they finally delivered it. Did they set it back on the hill that it needed to go on to hook up sewage and electricity...nope. The driver said again Dodd RV told him to just drop it off and not set it up on the hill. BAD BAD customer service!! I would stay far far away from Dodd RV unless you want to be treated like this. Once they have your money they could care less!
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