17 Nov, 2020 → by ClaimboUser143796
Worst customer order experience

1

Company lets you place items in the cart, give credit card info and place the order. Next day informed I could not place the order unless I sent a picture of both sides of my CC. This is not something I have ever been asked to do for any purchase, ever! I was told they could not run my card, so they were informed to just cancel my order. When they did, an immediate email came across stating that my card would be refunded and I would see my money back on the card in 3-7 days. So it turned out they could and did run my card after. THIS PLACE SHOULD BE AVOIDED, PERIOD! Their customer service hung up on us twice. There are other places to shop, I will never put another order in to this place. User's recommendation: AVOID THIS BUSINESS!! Any business that requires another business to send pictures of their CC for an order over $300 should not be in business.
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