We also bought a Heaven and Sky mattress and have had an experience similar to the negative review above. Our mattress was way to hard and they suggested we buy an expensive topper for our expensive bed. Instead we opted to switch out to softer layers, still uncomfortable, but at least we could sleep on it. Now a year and a half later, the mattress is sagging worse than any mattress I’ve ever owned. I sent photos to Land and Sky as they requested, but they won’t respond and neither will the dealer. Worse mattress ever!!! Really regret talking my husband into buying this mattress. Thankfully, he is a kind man and doesn’t rub it in too often. Can’t wait until we can afford a new mattress. DO NOT BUY!!!