We got Norma Sepulvida's name from our friend Sonya to clean our house. At 1st Norma did great job, then started to slack off. She told me story of her son got in jail b/c of DUI, so I felt sorry for her. But after a year of using her, now we are moving and after last Monday cleaning our house, she never returned our garage opener. I called both her cell & home & left a dozen messages and she never replied. Finally I had to threaten to file police report on her for her to drop off my garage opener to our house. I talked to my friend Sonya & found out she fired Norma a while back b/c of slacking off, and Norma never returned her house key, which made her have to change all her locks. To this day, months later, Sonya still have not received her house key back. Sonya told me Norma told her same sobbing story about her family to get Sonya's sympathy. I wonder if her son's story is even true or just a way to take advantage of clients. Norma has a temper, an attitude, is very fiesty. I don't want more people to be taken advantage of. She needs to be stopped now before there are more victims.