21 Dec, 2018 → by ClaimboUser111728
Worse company EVER rip off

1

So I came back to Manchester to see my family for Christmas. And made a reservation though and app that lead me to green motion at Manchester airport. First of all the car I booked was not available. They wanted a deposit of £1.200. I had already paid via the app insurance and car rental. They ask for a further £140 for the rental and their own insurance. So paying double. They where very nice as I didn’t have a credit car and £1,200 for a hold. They held £400 and I did receive this back. They didn’t go through the terms and conditions with me and they added admin fees to a bus fine and parking fine, that I incurred. £30 and £60. Their admin fees just to send me an email was for both £112. Wtf! After I dropped the car off they made me aware of my card details would be taken from the system and deleted. HOWEVER, green motion have taken £112 without my authority. And the £60 fine from parking eye was a mistake. And has been quashed and no longer payable. However green motion know this and will not refund me the money. Also because fffin green motion look sooooo long to send me the fine. I have incurred another £30 from the Manchester council. And I am trying to sort this. This has been so stressful for me. Green motion do not give a *** on Customer Service and I hope you got the my go bust for being so bloody Greedy. These big company’s do not know what effect they have on people. When the Rio them off and do nit explaine charges. The trip cost me £500 cos of green motion , when it should have been £230. Don’t bother go with enterprise , something I should have done in the first place. Not a happy girl
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