Been paying off this card so we can close it. Sent payment in January, payment eventually "voided". Got another bill with late fees added. Couldn't contact. Payed bill in February. Never accepted. Got another bill with more late fees. Got in touch with them at 1-80*-348-****. The only way to get through to a human was to spam "8" instead of entering an account number ("press 8 if you don't have an account number"). Finally, got through to someone, they said they'd remove the late fees, but I had to pay by check. (CHECK!?!?). To do that I'd have to give them my checking account info over the phone. Don't think I want to do that. Now trying to figure out what to do. User's recommendation: Avoid like Covid.