20 Aug, 2018 → by ClaimboUser730444
Won’t refund for defective dress

1

I purchased this dress for my mom for my wedding and sent her exact measurements. The dress is sewn HORRIBLY!!! We took it too a seamstress and she said she will never be able to make this dress look the way it is supposed to. it doesn't cover one entire *** The lining is so tight it makes a ripping sound when she sits down but the outside of the dress needs to be taken in. The should needs pulled up but she would have to remove it and reattached it lower down. The waist is 8 inches too low. There is a HUGE buldge in the front between the thighs like it should fit other body parts. I sent them photos of the defects and they said they will only refund me 60% if I return the dress AND pay the very high shipping costs (their words, not mine). Their website says they will refund you for defective dresses but this is NOT true. We can't find anyone who says they can fix this dress.
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