Juice Beauty failed me - a loyal customer of 5 years- when I called JB CS for help with using my 6/2014 plum district that has never worked properly. I was told on the phone the vouchers purchased won't work to buy any of their kits which is half of their website even though the kits are priced online at the same retail price online as in any store. They say they are included in sale and promo exclusion which is not specifically implied on the voucher I purchased at all. I have previously bought several kits using a voucher. Very disappointing.