I've bought several puppies from these people and one got majorout quickly I have a friend from Chicago that has bought two of they're puppies and they have turned out beautifully. So I don't know where you got your pups from but it's not definitely from here The only concern I had was in shipping them I should have never worried. Yes they were slightly dirty from being cooped up in the crate but other wise they were wonderful once they got themselves out of the crate. Key secret let them get used to surroundings don't just try in drag them out you wouldn't like to be dumped in unfamiliar surroundings once their security is there then they'll be good as good. As i stated this breeed is wonderful.