Oh, the bitter taste of REGRET... I made a BIG mistake shopping here. Warning to everyone... do not put money down on anything if you are not 100% sure it will work in your home. I put some money down on a sectional I wanted, but when I went home to measure my space, I found that it wouldn't work. I went back to the store to get a refund of my deposit, and after getting the runaround from several people there, I finally spoke with the one customer service person they have on staff and was told that I could only get a refund of 20% of the ENTIRE cost of the sectional. (Not 20% of the deposit). Their sales tactics are extremely underhanded because my sales associate, Robie Eid, never game me the invoice containing this critical piece of information about their refund policy until AFTER I HAD ALREADY PAID MY DEPOSIT. He never called my attention to the refund policy... he only stapled my paid receipt to it so I had NO WAY of knowing the policy until it was too late. Robie Eid should have notified me about the refund policy BEFORE I paid a deposit. Any ethical salesperson, knowing their policy, would have recommended I make sure it would fit in my space BEFORE I put money down. This to me stinks of underhanded business practices. Please learn from my mistake and take your business elsewhere.