I purchased two of the above items and have the receipt from Penneys in the mark down area. After setting them up, they both did ok for a day with the charging on top for the cell phone for about one day. We have tried different phones and none work. the remainder of settings seem to be ok.. I gave one as a gift and the boxes were destroyed but as stated before have the receipts. I did call the number on the instructions and she tried to help but gave me this website... They were purchased May 31, 2021. What are my optiions??