Order on April 26, 2020. Call again tody, May 26, 2020 AGAIN. Order had not ship;ped in a month. Tried to cancel complete order today and was told the "Shipping Label Had Been Printed" and they could not cancel my order. Very upsetting. The order has not shipped yet, why can't they discard the order and credit my purchase? I'm done with Fuller Brush. Zero customer service! Their voice intro says to visit their site and "click on the customer service button, " Button does not exsist! After waiting for at least 10 minutes on hold, finially someone answered the phone. Obviously she is bound by Fuller Brush Rules, there was nothing she could do... Still have no idea when the product will actually ship, and no estimated arrival date either. Take your business elsewhere!!!