I have ordered windmill palms in the past (2017) and the plant I received a large and in good shape. The cost was $ 69. Over the last 3-4 years I have ordered needle palms, boxwoods, trees and shrubs all in good shape and a decent value. So I ordered another windmill palm this time at $ 89. I thought at the added cost it would be at least the same size. The palm I received was half the size of the previous palm and $ 20 more. In fact, it was so small, I thought it was a needle palm. I contacted the vendor about the size of the plant and they flippantly replied, sometimes you get a small one. That was an unacceptable response. I have filed an ftc compliant. I will withdraw the compliant if they send me a "large" windmill palm at their own shipping cost.