31 May, 2020 → by ClaimboUser293523
Will not refund my money for covid canceled concert tickets
1
Feb 2020 purchased 2 tickets for Santana @ BB&T Pavillion in Camden NJ through Live Nation amount $314.50. Concert was scheduled for 8/28/20 but was canceled in April due to Covid-19 I was notified via text by Live Nation that they were working to reschedulue in 2021 and no refunds will be given. 5/5/20 Live nation posted a statement saying after enormous complaints they reversed their original policy and would issue refunds in 30 days for any canceled events and when an event is rescheduled will issue refunds 30 days after new date is posted if new date does not work for the purchaser. They are liars they get around it by labeling ALL CANCELED EVENTS by labeling then as POSTPONED!!! I called the automated customer service today [protected] entered all required info for the refund process and was told I didnt qualify as my event is POSTPONED!!!This was a birthday gift for my husband and now we have no concert and no money.