I have been dealing with this co. for 8 months now, they would not inform me of the situeation of my Loan Modification, and everytime I called they would tell me that they were just waiting on the Bank! These were all lies, My loan Modification was cancelled because they failed to submit documents that the bank was requesting. I always send them my documents right away. They did not inform me of this and now my house is up for sale from the Bank. I have requested a refund of 7, 000. and they keep telling me someone is going to get a hold of me. A week now and no one has called me, at one time they said that they had other prioritys and that a refund of my money was not a priority, they will not transfer me to their supervisor and they will not return my call. There is got to be a way to stop these thiefs!!!