1 Jan, 2018 → by ClaimboUser874855
Will not answer phone for return authorization code
*SOLVED

3

I order 6 Genie Bras after being assured that I could return them if the fit was not right. I ordered the bras based on their directions to order based on my shirt size, but when I received the bras they were at least 2 sizes too small. I have called their non toll-free number many times without being able to talk to anyone. The wait time is always 10 - 15 minutes, first due to the hurricane and then I guess just because. I finally stayed on the line today to wait the time required and the only result was a message saying that all their operators were busy, after which I was transferred to voice mail asking me to leave a message. Before I could say two words the call was disconnected. I will be reporting this to the Better Business Buruea.
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