26 Jun, 2019 → by ClaimboUser327041
Wi-fi hotspot service
1
Boost Mobile is the absolute WORST company in the world to deal with. They do nothing but lie and provide absolutely ZERO SERVICE. I have used a Boost Mobile Hotspot Netgear Fuse) for several years without problems. A few weeks ago I purchased 10 GB of data for $50. My hotspot died less than a day later. That when this nightmare began. I called Boost Mobile (hereafter justifiably referred to as BM) who eventually, after many, many phone calls, decided a new SIM card was needed. They promised to send me here at the campground in New Jersey where we are staying. A week later, nothing has arrived. I called BM again, and after several phone calls, was told the SIM card could only be sent to my home billing address. Weird-- because a WEEK AGO they had no problem with sending it here in NJ. So now I have no working hotspot and no SIM card - and they have refused to refund my $50. So, if you want to keep your sanity and not waste your time and money trying to deal with a company that offers ABSOLUTELY NOTHING, run like hell away from BM as fast as you can.