They are sooooooooo BAD at packing - what a joke. Now they're holding my household items for ransom. It's a long story, but they got paid 5 times as much as their quote already. I've shed tears over this for months. I expect many things to be broken when I get them back - if I get them back. I don't know how I could be so stupid as to use these guys. I personally liked them and they worked hard, but they just don't have professional moving experience. They've been avoiding me after the move although there is still something that they need to do. I took a chance on these guys and I feel extraordinarily let down. BTW, I used the company that is supposedly in the St. Petersburg area. The owner won't even tell me his last name. WTF!!!