23 Apr, 2018 → by ClaimboUser825985
Wholesale/retailer review

1

The Honest Company is the worst company I have ever worked with. I own a health food/ baby store and was so excited to bring this company in. I usually base what comes in on products, customer service/sales, and shipping costs/quickness. The Honest Company has let me down in all areas, but the worst by far is their HORRID customer service. Small businesses- if you plan on bringing this company into your store- DON'T! They have no sales people that reach out. Their products are sub par (so many better, more eco friendly, natural product lines that score better on the "think dirty" app than they do.) Shipping takes upwards of three weeks, and that is with constant checking in on where your product is. If there are problems, which there always seems to be, no one will resolve them and they will run you in circles. Emails come back as undeliverable, calls go unanswered, etc. I'd highly recommend Naty for a natural baby diaper brand and Eco Nuts or the Better Life for a natural, organic home cleaning brand!
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