1 Nov, 2019 → by ClaimboUser548338
Wheres my money going?

1

We have had great expirences with this company since 2000 until this year. They had my payments set up for automatic pay. I had noticed they didnt take payment and tried to call but never got ahols of anyone for a couple months and was not allowed to make online payments. Well it turned out they were going through bankruptcy. Well fastforward to april when we finally made concact with a person they informed us that they closed our old account and we got a new account number but they didnt know how to apply a payment i guess because up until yesterday i had 3090 held in suspence with an unrealistic balance of 5800. Okay today i check and in suspense we have 517 but the rest of the 3090 qent awol because the balance is still 5800. We are getting threats of them taking our home and its really making me nd my family upset. What are they doing with our money? At this point they can have the pile of junk becuse it was junk when we purchased it 19 years ago. But seriously wheres our money going?
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