I received my very first delivery promptly, no issues at all. The second delivery is now 11 days past due. I did not receive any help from the representative that I spoke to when I called. I was told "Hopefully it will be delivered tomorrow", and the rep then placed me on hold never returning to the line. Is this normal procedure in Maryland? Something seems fraudulent and I am not receiving any valid answers. Will be canceling my services BUT I have a strong feeling that I will be given the run around for that too. Very Disappointed. I was also quite surprised to find similar issues online by other customers in my area. They expressed how they have also been waiting weeks for their water delivery. What is the problem? We pay, but not getting service.