15 Jun, 2019 → by ClaimboUser428729
Wheelmax sucks…..
I purchased rims from wheelmax...after several failed online attempts I called in my order...the person to process the order was busy and was supposed to call me back.....never called me back. First red flag. So I called back wanting to give Wheelmax my business...big mistake. I place an order for 4 rims....rims only. My money was deducted from my account...no email to verify my order or tracking #.... Red flag #2. After a week and a half of no news...I called...I got the run around...but my wheel should arrive mid week. Mid week 5pm I call n talk to Andrew ..Again. and again he lied...he didn't know who told me Id get my wheels Wednesday and was shook when I said it was him....again. Asked for tracking # and was told I'd be called or emailed...I said id call back by the end of the day if I didn't receive an email...he told me NO, not to call back they would contact me....no email...no phone call...so I call back again..talk to someone different who explained how they messed up and finally after two weeks they will ship my wheels to me.......still no tracking info. This place is a joke... customer service only lies and says sorry.. I am high dissatisfied.. wish I had spent my money elsewhere. So I'm driving on a bent rim until these *** decided to ship my wheels.... Never buy from them.