24 Nov, 2018 → by ClaimboUser628160
What went wrong????

1

Update by user Nov 24, 2018 My review is Emergency Room specific. Original review posted by user Nov 24, 2018 From Excellence to “ like a third world country” , “ unbelievable “ , “ dirty” and “inhumane “ in a matter of a few years ... that’s what we all say and hear after coming to your ER. We tell our kids , do NOT go to Mercy if you get hurt, we change our insurance plans to ensure we don’t end up in your ER. You are understaffed, your employees overworked,( they tell you this many times ) you’ve got patients stacked up everywhere and it DOES look like a war zone. Blood on the floor that doesn’t get cleaned up( in the general waiting area) , homeless community camping out .... something is very wrong and if you can’t take care of the patients that come to you for help, can’t treat them with dignity and respect and treat them in a reasonable amount of time, why do you stay open? Why risk all the liability that negligence causes ? Why not want better for the citizens of this community? I dare ... one of you... anyone with authority or the power to make changes... take a loved one to your ER and see what we see, experience what we experience, hear what we hear. I dare you to stick it out. All 5-24 hours of it and know that across town other hospitals are running like normal hospitals. Then be honest with yourself and if you can’t fix it, shut the doors. It’s NOT how we want people to remember Springfield , it’s NOT how our citizens deserve to be treated. NO ONE deserves the horror of what your ER has become. It’s sad to see and makes no sense but it’s only getting worse.
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