Ok here is a good one,,,,,5 years ago, I get my bill...(old meter dial of course) and BAM, in the dead of winter my kwts usage jumped 2500kwts...my response of course go out and check the meter...running normal nothing like its self like being at the races, (I have no furnace!!! I heat by wood, live alone, and haven't done anything different for the past 30 yrs) I call and the battle began,,,on my bill it said it was an actual reading, and the staff rude as they were said it was estimated, BAM lie caught in a lie, I proceeded with my story, the first thing they said, well your furnace is running more during the cold winter months and gave me a an average temp>>>WRONG I have no furnace I explained the battle went on for hours!!! I read my meter every day at the same time, and it came to the conclusion the meter was bad imagine that the Meter bad!! they over charged me over 1000kwts and my meter was bad they replaced it with a new digital one, Oh boy! well I haven't gotten a bill like for a very long time, then all the sudden after a couple of years I noticed the digital meter not working at all, blank no numbers, i called edison, reported it, the meter readers reported it 4 times and still no new meter, then finally after 5 attempts 5 months they show up and replaced it, thus that was last spring, 2017 well everything going well and then BAM I get a bill for usage of 2588kwts again watched the meter reader drive up in his car take his information from meter in side his car no window down nothing...and I get a bill like that so i go read the meter and my bill posted the next day, so I compared its the same I said this is so not correct, I have never used this kind of kwts and knowing the past with them ripping me off and getting caught at I proceed, with in 24 hrs of the meter readers reading of the meter, i recorded the reading, yes it increased of course I am living here and using electricity, but what I used was the question,,,,44 kwts in 24 hr period, HMMMM i put a pencil to it, 44x30 days is only for average, NOT EVEN CLOSE to 2588..so pictures are being taken and documentation taken place again..especially after calling them again about this issue...and getting placed on hold for 50 minutes, talking with someone and them treating me like I am lying, etc. then transferring me to supervisor, upon my request and holding another 20 plus minutes,,,and that supervisor being rude, and kind of siding with me, but also saying they can't keep looking at this meter...hello Its not my fault that your meter is working properly, and with the hx I already experience in yrs gone by of being ripped off and catching you at it, is insulting my intelligence to say the least..there is no way I used this kind of kwts in month even when I had 4 people living in my home (kids) 10 plus years ago I did have this kind of usage, so of course nothing is done, and I instantly called the PUCO well lets see where that gets me!!! Its all BS they steal from customers and will continue to do...look it up the PUCO suited them a few years ago about this stuff..its all BS! I have no respect for any company that makes you feel as if you are liar, I pay my bills, I just have issues with someone that is a liar, (hence which I have caught them in the past) and who has been proven to steal from customers!!! yeah lets see what my meter reads now that I am reading it everyday!