We have been going in circles with MGC. I had been trying since November to clear up three missing payments. Since the end of November I haven't been able to speak the 'right department'. The last lady I spoke with seemed to try to help she ask if we wanted a loss midigation packet I said no I thought we would have the problem solved. Then December came with 3 bills that were over a thousand each. My husbands company was bought out and I was to have major surgery. Since the new company caused us to meet a new deductible. I rembered what the lady said about the loss midigation. I called the second week in December requesting a packet we just needed a short term. After that day when I called it was you have the wrong department or you will need to call back later. I decided to email all the info. Still no response so I wrote review in January. We got a message from a mgc rep saying to call them wth a case number. I thought great we could resolve this before surgery. I called and emailed the number. It didn't seem to make a difference. So last week my sister called to ask me if I knew our house had a foreclosure date. I said no and this time I am bed ridden for at least 6 more weeks. The only place I can go is the doctors office. I'm not sure what happened to our notifications. I feel like mgc doesn't care about what is going on with their customers.