25 Apr, 2019 → by ClaimboUser743597
wells fargo transition
My mother had a trust acccount out of State (Indiana) with Wells Fargo. After the transition to Flagstar occurred, I was told it was a flawless transition "status quo". My mother is in a Nursing Home in Indiana. Today, April 25, The State of IN sends me notification of a $30.49 penalty for my mothers "bounced" quarterly tax payment. I called two different Flagstaff numbers and was told... the deposits are being accepted, you may write WF checks until the end of the year and (get this) the rounting number for EFTs changed on April 1st!!! The woman told me that "everyone was informed" and that she was sorry but nothing could be done. Seriously? Who does business like that?