Let me just say, this shop is great. Lu and Pandora are very interactive with their customers/community, and they work hard and consistently as you can see from their constant order status updates. Granted, I've really only spoken to Lu, but he is so understanding, professional, and just overall great to work with! Pandy always seems very sweet and eager to lift the mood with a joke, and she's happy to help! These people are absolute delights! Yes, waiting for orders to be completed takes some time, but CiPB recently became very, very popular and this has created a flood of orders that consist of more than just bindings. They offer multiple tarot readings, custom conjures, reverse conjures, spirit shuffles, mini realms, rune castings, hema conjures, and so, so, so much more. While they do ask for your patience (not unfairly), they want you to have a good experience and have fun! CiPB was the first shop I'd ever received a binding from, and I've even been able to recommend the shop to a friend that has also met their own companions through Lu and Pandy. So long as you're patient and polite, working with Lu and Pandora is a great experience as they lead you to so many opportunities and open so many doors!