23 Jun, 2019 → by ClaimboUser863547
weight loss/inch loss
*SOLVED

4

I have paid 92K through Credit Card and converted that into EMI for 12 months. (Pune Branch) I have taken only 9 sessions so far and due to my official work, I have to shift to Delhi. I asked them to pay the money back, since I won't be able to complete the treatment, as I am not available. The kind of answers I get is very disappointing. Replies from Kolors - 1. Please transfer the package to someone else. (I do not gave anybody to transfer and why should I, it was for me and not anybody else) 2. Convert the package to some other package. (When I am not going to be a localite, what do you expect me to do? Travel every week for the treatment from Delhi to Pune? Will you bear my flight tickets and cab expenses?) 3. We cannot refund because the deal is between the customer and Bank and I should ask the Bank to stop EMI. (Seriously? I mean, I paid through Credit Card, which is kind of a loan to me by Bank. Bank already paid Kolors the money, I am just repaying the bank for their money with interest. It's a simple logic. You need to refund the money to me, so that I can pay the bank and close the EMI.) I need my money back asap or else I will have to indulge in legal activity which will be time consuming for both. I understand nobody wants to let go of the money, but you need to understand it's a hard earned money and you need to respect people's decisions.
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