7 Jan, 2020 → by ClaimboUser943189
Website is down more often than not

1

I've had a Citi card for 10 years, and for the entire time the Citi Easy Deals program has been in place, the website has been terrible. It often comes back as unavailable or you end up in a never ending sign-on loop. I've tried multiple shortcuts and workarounds, but they only work a small percentage of the time. Today, going through various links to try to backdoor my way in, it just signs me out due to supposed "inactivity" (even though I've clearly been actively navigating the site and have only been logged in for 90 seconds). The deals aren't great to start with, but not even being able to reach them is ridiculous. It's just a terrible, terrible site and program.
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