My husband has had numerous problems with drop foot and a turned in foot, thus causing him to fall a lot. On the day of his testing he walked for a 1/2 hour with out one problem, Phil (CEO) took the test model off my husband who then walked 3 steps and fell. Phil has met with us when we needed to even on Sunday. He has worked with us with all sort of issues. My husband is huge and thus breaks braces and other mobility aids on a regular bases. Phil has worked with us when other companies would not. Prior to meeting with Phil we were referred to another company who stated they did the same type of product, when there product would not work because a wire was too short, they said oh well, we can't do anything about it. Phil only makes custom braces and they take time. He has sent them back to the factory when they were not made to his specifications. He will not give you devices until he is satisfied they are perfect for you. We have been working with Phil for almost 10 years and would not want any one else to make his braces.