30 Sep, 2020 → by ClaimboUser199681
We lost service after the August 4th storm. Trees fell and knocked the wires in the back yard. We called for service numerous times. We didn’t get service till Sept 7th. That’s 5 weeks later.
1
We were out of internet television and land line telephone service for over 5weeks . When I asked for credit for the times we did not have service I got 50.00 dollars off on a monthly bill of $170.00 User's recommendation: Optimum for Internet cable and telephone is not reliable.