We bought a TV around 4 months back. Just 10 days back it is not working. We called to the shop and customer support. Nobody did not come for 7 days. One guy came on 7th day and he told he does not have needed component. And he told he will be back on next day. But still nobody has come. We use to call every day but they say we have sent sombody they will come now. Not yet nobody has come. We are very disappointed because the response is very poor. Its not fare for the companys like sansui.