22 Apr, 2019 → by ClaimboUser197041
watered gas at citgo gas station

2

Hello, On the night of 3/7/19 I purchased gas (filling my vehicle's tank) at the Citgo gas station at 569 Myrtle Ave. Shortly after (about 10 mins) my vehicle began to shake, gas peddle was stuck, then my vehicle completely powered off in the centered of the road. I was all alone, frightened, and cold since it was 1 of the coldest nights. I eventually contacted a tow service to tow my vehicle to my street residence in Manhattan. The following day, I contacted my Mechanic. I then had to contact the tow service again to pick up my vehicle to transport it to my Mechanic which is several miles away to the Bronx. After inspecting my vehicle, my Mechanic informed me that the damages to my vehicle was caused by watered gas. It ruined my fuel pump, spark plugs, and the gas had to be flushed/replaced. Following the information from my Mechanic, I contacted the manager at the Citgo gas station where I purchased the gas to inform them of my situation. The manager whom is a male was very unprofessional and rude to me. He told me to "Do What You Have To Do" and hung up the phone. I was completely in shock, disappointed, and unsupported as a customer. This was not my fault as I did not ask for my vehicle to break down and cost me unnecessary fees. I've never endured such an experience and my vehicle never had any issues as this. My vehicle is a 2013 Nissan Versa and has 49, 000 miles. Furthermore, I've left an online review about this terrible experience w/this particular gas station, and I will be filing a formal complaint w/the BBB. Sincerely, [removed] Cell: [removed]
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